Thinfinity Workspace 7 Upgrade from Previous Versions Guide

How to Upgrade from Previous Versions

Introduction

We are excited to introduce Thinfinity® Workspace 8, the latest version of our remote access solution that offers a more user-friendly and feature-rich experience than ever before. This upgrade comes with a redesigned UX, user analytics functions, and full integration with our most powerful products, VirtualUI, zScope, and VNC. As a seasoned Thinfinity Workspace administrator, you are probably familiar with the benefits of our solution. Now it's time to explore the new possibilities that Thinfinity Workspace 8 has to offer. In this guide, we will walk you through the upgrade process step by step, so you can enjoy an improved experience.

Key Factors to Consider Before Upgrading


Profiles and user configurations

Thinfinity products are designed to save previous profiles and user configurations during the uninstallation process. This means that if you have any profiles or configurations set up in a previous version of Thinfinity Workspace, it is safe to uninstall it. The saved profiles and configurations are stored in the Program Files and Program Data folders of the server and are compatible with each new version of Workspace that is released.

Customization

Web Aliases are a powerful feature that allows you to customize the logo and web styling of your RDP login page without altering the original files. This is particularly useful when updating to a new version of Thinfinity® Workspace. Without Web Aliases, any modifications you have made to the files would be lost when the default files are replaced during the update process.
To maintain your customizations, please make sure to use Web Aliases so your landing page remains the same, even after updating to a new version of Thinfinity Workspace.

Licensing

If you are migrating from a version of Thinfinity Workspace from a prior version to 8 or from another product, such as Thinfinity Remote Desktop, it's important to obtain a new license suitable for Thinfinity Workspace 8 before proceeding with the upgrade.

This will avoid any issues during the upgrade process. To obtain a new license, please get in touch with our team. Our experts will be able to guide you through the process to ensure a smooth transition.

Best practices

As a general consideration, we recommend testing the newest version in a safe testing environment before making any changes to your production scenario. This will allow you to ensure that everything is working as expected before affecting your rend-users.


Upgrading Thinfinity Workspace 8

Alert
Download the latest installer here.                                                                                               

  1. Run the InstallShield Wizard, and click on the option Remove.

  2. After removing the previous version of Thinfinity® Workspace, run the InstallShield Wizard again.

  3. Carefully read the End-User License Agreement and select the option: I accept the terms of the License Agreement, then click Next to proceed.

  4. Select your desired configuration and continue.

  5. Choose the Destination Folder, then click Next to proceed.

  6. After the installation process, a confirmation screen will be displayed to indicate that the installation was completed successfully.

  7. Open the Thinfinity Configuration Manager and verify your setup.

  8. Click Finish to proceed.

Conclusion

Upgrading to Thinfinity Workspace 8 is an important step towards a more secure, user-friendly, and improved overall user experience. By following the steps outlined in this guide, you can ensure a smooth transition and maintain your previous customizations and configurations.

Remember to test the new version in a safe environment before implementing any changes to your production scenario. If you have any questions or concerns, don't hesitate to contact our team for support.

    • Related Articles

    • What's New on Thinfinity Remote Workspace 8

      Introduction Welcome to our comprehensive guide to the Thinfinity® Workspace 8. This article will introduce you to the product's groundbreaking features, new connection protocols, and enhanced user experience. Thinfinity Workspace 8 is the epitome of ...

    • How to Upgrade from Thinfinity® Workspace v7 to v8

      We recommend performing the upgrade in a testing environment before applying it to your production system. Creating a DB backup and removing the previous version 1. Open Task Manager and stop all Thinfinity services. 2. Create a copy of your local ...

    • How to Redirect Video and Audio over RDP Connections with Thinfinity Workspace

      Product: Thinfinity Workspace Versions: 7.0.1.102 and later This document will walk you through the steps of using Thinfinity Workspace to redirect video and audio over Remote Desktop Protocol (RDP) connections. Enabling video and audio transmission ...

    • How to Create Your First RDP Connection Using Thinfinity as a Jump Server

      Introduction Welcome to this comprehensive guide designed to facilitate the setup of your initial RDP connection using Thinfinity® Workspace. Within this guide, we'll provide a detailed walkthrough on configuring Thinfinity Workspace as a jump ...

    • How to Enable H264 in Thinfinity Workspace

      Product: Thinfinity Workspace Version: 7 and later Introduction H264 is the most widely used format for efficiently capturing, compressing, and distributing high-quality video content. As such, Thinfinity Workspace must work with H264 to provide a ...