Configuring and Connecting a Secondary Broker in Thinfinity Workspace

How to Configure and Connect a Secondary Broker

Product: Thinfinity Workspace
Versions: 7 and later


In the Thinfinity Workspace environment, a Secondary Broker serves as an essential load-balancing and redundancy component. It delivers high availability and fault tolerance while working in tandem with the primary broker. The Secondary Broker easily steps in to take over in the case that the primary broker fails or needs maintenance, ensuring that resources are still accessible. It improves load balancing, maximizing system performance, by spreading user requests wisely. Additionally, the geographical redundancy feature of the system can be deliberately used in disaster recovery scenarios to preserve business continuity even in the face of catastrophic events. In short, the Thinfinity Workspace Secondary Broker serves as a robust safety net, protecting the system from interruptions and giving all users access to a stable, responsive, and scalable infrastructure.

This guide explores the essential steps for configuring and establishing a connection with a secondary broker in your Thinfinity Workspace environment. By following this document, you will have access to the key benefits of redundancy, load balancing, and fault tolerance that a secondary broker brings to the setting. Whether you're looking to enhance system availability, fortify your disaster recovery strategy, or improve overall performance, this comprehensive guide will walk you through the process of configuring and easily connecting a secondary broker, safeguarding your Thinfinity Workspace infrastructure against unexpected disruptions.

Pre-Configuration Checks

You should have this in place before starting:

  • Thinfinity Workspace Secondary Broker installed.

  • Thinfinity Workspace Gateway and Primary Broker installed on a separate computer.

Configuration on Primary and Secondary Brokers

You will need to configure both Brokers to recognize each other. First you will configure the Primary Broker to recognize the Secondary Broker.
Then you will configure the Secondary Broker Pool.

Primary Broker Configuration

In the Primary Broker:

      1- First, launch Thinfinity Workspace Configuration Manager.

      2- Then, access the 'General' tab and click on 'NetworkID'; copy or take note of the NetworkID for use with the Secondary Broker.

      3- Now, in the 'Broker' tab, 'Secondary Brokers' section, add Secondary Broker information to the list by clicking 'Add'.

      4- Configure Secondary Broker Pool settings by especifying the Pool Name, Users Limit, and Load Balancing MethodWhen done, click 'OK' then 'Apply'.

Secondary Broker Configuration

In the Secondary Broker:

      5- Open Thinfinity Workspace Configuration Manager.

      6- Confirm it is configured as Secondary Broker in the 'General' tab.

      7- Enter the same ‘Pool Name’, ‘NetworkID’, and ‘Gateway’ (IP : Port) used on the Primary Broker.

      8- Next, use 'Show Log' button to verify the connection to the Gateway.

      9- To do so, check the latest entries in the log for 'Connected', 'Access Granted', and 'Registered' messages.

This will indicate the connection to the Gateway was successful.


You have completed the Secondary Broker Configuration and should now proceed to create the connection with the appropriate protocol.

This document has provided a clear and concise guide for the configuration of a Secondary Broker, a vital element in enhancing the resilience and scalability of your network infrastructure. By following the steps outlined here, you've acquired the expertise needed to deploy a Secondary Broker, which contributes to uninterrupted communication and data transfer within your network, particularly in scenarios involving redundancy or increased demands.

If you have any further inquiries or need additional support, please do not hesitate to reach out to us. Our team is always available to help address any questions or concerns you may have.