Overview

Multi-touch redirection is a feature in Workspace that allows users to interact with remote desktops using multi-touch gestures such as zoom, swipe, and pinch. This feature is enabled by default and works seamlessly for both iOS and Android devices, providing an intuitive and responsive user experience. Follow the steps below to verify or customize multi-touch settings.

Locate the Configuration File

The configuration for multi-touch redirection is controlled in the web.settings.js file:

1. Navigate to the installation directory: C:\Program Files\Thinfinity\Workspace\
2. Open the web.settings.js file in a text editor.

To edit the configuration, locate and uncomment the following section in the file.

mobile: {
    smartSizing: false // Enables screen smart sizing.
    canChangeTouchMode: true, // Enables the ability to change the touch mode.
    gestures: [
        // Configure gestures here if needed
    ],
    shortcuts: {
        CtrlAltDel: true // Enables the toolbar shortcut for CTRL-ALT-DELETE.
    }
}

When set to true, canChangeTouchMode allows users to toggle between absolute and relative touch modes. Gestures are enabled, but specific actions can be customized.

3. Modify or add custom gestures within the gestures array. Use the pre-defined gesture types, directions, and actions. For example:
   • Types: TAP, PAN, PRESS, PINCH, SWIPE.
   • Actions: mouseMove, click, zoom, rightClick.

Example of adding a custom two-finger zoom gesture:

mobile: {
    gestures: [{
        'type': 'PINCH',
        'pointers': 2,
        'action': ['zoom']
    }],
}

4. Save the web.settings.js file to submit the changes.

Restart the Thinfinity Workspace service for the new configuration to take effect by opening the Services Manager on Windows Task Manager, and locating the ThinfinitySvcMgr service. Right-click on it and restart it.

Task Manager Services - Restart Thinfinity Service Manager

Test the Multi-Touch Functionality

• Clientless Mode: Open the remote session in an HTML5-supported browser and test gestures like pinch-to-zoom and swipe.
• Client-Based Mode: Use the Thinfinity native iOS application to verify multi-touch features on your iPhone or iPad.

Default Gestures Supported