How to Configure Multitouch Redirection in Thinfinity® Workspace

How to Configure Multitouch Redirection in Thinfinity® Workspace

Multitouch redirection is a feature in Workspace that allows users to interact with remote desktops using multitouch gestures such as zoom, swipe, and pinch. This feature is enabled by default and works seamlessly for both iOS and Android devices, providing an intuitive and responsive user experience.

Follow the steps below to verify or customize multitouch settings

Locate the Configuration File

The configuration for multitouch redirection is controlled in the web.settings.js file
  1. Navigate to the installation directory:

    c:\Program Files\Thinfinity\Workspace\

  2. Open the web.settings.js file in a text editor.

  3. Locate and uncomment the following section in the file to edit the configuration. By default multitouch functionality is already enabled, but you can configure it, and its gestures.

    mobile: { smartSizing: false
        // Enables screen smart sizing.
            canChangeTouchMode: true,
        // Enables the ability to change the touch mode.
            gestures: [ 
        // Configure gestures here if needed
             ],
            shortcuts: { CtrlAltDel: true
        // Enables the toolbar shortcut for CTRL-ALT-DELETE.
             }
     }

    canChangeTouchMode: true ensures users can toggle between the absolute and relative touch modes. Gestures are enabled, but specific actions can be customized.

  4. You can modify or add custom gestures within the gestures array. Use the pre-defined gesture types, directions, and actions.
    For example:

    Types: TAP, PAN, PRESS, PINCH, SWIPE
    Actions: mouseMove, click, zoom, rightClick

    Example of adding a custom two-finger zoom gesture:

    mobile: {
            gestures: [{
                'type': 'PINCH', 'pointers': 2, 'action': ['zoom']
            }],
     }

  5. Save the web.settings.js file to submit the changes. Restart the Thinfinity Workspace service for the new configuration to take effect by opening the Servicies manager on Windows server, locate the Thinfinity Remote Workspace Service. Right click on it and restart it.

  6. Open Services on your Windows server.

  7. Locate Thinfinity Remote Workspace Service.

Test the Multitouch Functionality

  1. Clientless Mode: Open the remote session in an HTML5-supported browser and test gestures like pinch-to-zoom and swipe.
  2. Client-Based Mode: Use the Thinfinity Native iOS Application to verify multitouch features on your iPhone or iPad.

Default Gestures Supported

Gesture
Action
Description
Tap
Single-click
Briefly touch the surface with a fingertip.
Double-tap
Double-click
Rapidly touch the surface twice with a fingertip.
Press and Drag
Drag and Drop
Move a finger over the surface without losing contact.
Spread
Zoom in
Use two fingers to stretch apart and zoom in.
Pinch
Zoom out
Use two fingers to pinch together and zoom out.
Double Finger Drag
Scroll
Move two fingers together to scroll the screen when magnified.



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