Enabling H264 for High-Quality Video in Thinfinity Workspace

How to Enable H264 in Thinfinity Workspace

Product: Thinfinity Workspace 
Version: 7 and later


H264 is the most widely used format for efficiently capturing, compressing, and distributing high-quality video content. As such, Thinfinity Workspace must work with H264 to provide a professional experience for your remote applications and desktops. By enabling H264, you gain access to higher quality video content while conserving bandwidth and system resources.
This document focuses on the essential steps to enable and utilize the power of H264 within the Thinfinity ecosystem, also covering how to configure local group policies.

Enabling H264 in Thinfinity Workspace

To set up H264 for Thinfinity Workspace, you must enable this setting on the remote host you are connecting to.
  • First, open the Thinfinity Workspace Configuration Manager and go to the 'Access Profiles' tab.
  • Then, select the profile for which you want to enable the H264 feature and click 'Edit'
  • In the Profile Editor for your connection, go to the 'Experience' tab and tick the checkbox next to 'H264' to enable it.
  • Then click 'Ok' and 'Apply' the changes in the Configuration Manager.

Configuring Local Group Policies

Now you need to enable the H264 feature at the operating system level by opening the Local Group Policy Editor.
  • To do this, click 'Start', and then type 'Edit Group Policy' and open the Local Group Policy Editor. 
  • Once you are in the Local Group Policy Editor, navigate to the following path:
'Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Remote Session Environment'.
  • You will need to enable these three policies:
'Use hardware graphics adapters for all remote desktop sessions'.
'Prioritize H.264/AVC 444 graphics mode for Remote Desktop Connections'.
'Configure H.264/AVC hardware encoding for Remote Desktop Connections'. 

  • To do this, you would need to right-click on each one individually and select 'Edit'.
  • Once you've opened a policy window, select the radio button next to 'Enabled', click 'Apply', and then 'OK'.
  • Repeat this process for each one of the three policies. 
  • You would then need to open a 'Command Prompt' window with Administrator privileges to update the policy changes. 
  • To finish applying the policies, you would need to type 'gpupdate /force' and press 'Enter' here. 
Once you get the confirmation messages, you're ready to start!
Now you can efficiently capture, compress, and distribute high-quality video content, deliver desktops and GPU applications with high-quality performance to any device.


This document provides a concise guide for integrating H264 to Thinfinity Workspace, the standard for efficient video capture and distribution. By enabling H264, users experience higher video quality while conserving system resources. The step-by-step instructions cover both Workspace and OS-level configurations, ensuring a fully professional experience for remote applications and desktops.
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