Install and Configure Thinfinity Workspace in Agent Mode: A Secure RDP Solution

How to Install and Configure Thinfinity Workspace in Agent Mode


Product: Thinfinity Workspace
Version: 7 and later

Introduction

This document will guide you through the process of installing and configuring Thinfinity Workspace in Agent mode.
The Workspace Agent provides a convenient solution for establishing Remote Desktop Protocol (RDP) connections without opening inbound ports. By utilizing the Workspace Agent, users can securely access remote desktops without exposing their network to potential security risks associated with open ports. This feature provides a more robust and controlled access environment that enables a smooth connection to remote desktops while maintaining a higher level of security by avoiding the direct opening of inbound ports. The Workspace Agent acts as a secure intermediary, facilitating secure communication for RDP connections without compromising the overall network security posture.

Installation

This type of setup requires Thinfinity Workspace to be previously installed on a server and then install the Agent on the remote host.
To install the Agent, perform the following steps:


  • Execute the installation file.

  • Navigate through the Welcome Screen, clicking Next.



  • Accept the EULA agreement and proceed by clicking Next.


  • You will be presented with four installation options. For the purposes of this guide, select the Workspace Agent option. Then click Next.


All Components
This option is for a standalone installation. Both a Thinfinity® Services and Gateway Services installation coexist on the same computer. This installation can also work together with others in a Scaling and Load Balancing configuration.

Broker and HTML5 Services
This option only applies if you are using a Scaling and Load Balancing configuration. A Thinfinity Services installation works with at least one gateway installation and one or more other Thinfinity Services installations.

Reverse Gateway Only
This option only applies if you are using a Scaling and Load Balancing configuration. A Gateway Services installation works together with two or more Thinfinity Services installations.

Workspace Agent
This option enables you to establish an RDP connection without having to open any inbound ports.
The Workspace Agent operates as a secure mediator, allowing safe communications for RDP sessions without jeopardizing network security.

  • Specify the destination folder and advance with Next.


  • Now initiate the installation process by clicking Install.



  • Upon completion, finalize the installation by clicking Finish.


Configuration

There are three parameters that you must configure in the Workspace Agent to register it with your Primary Workspace Broker.

Remote ID: This value identifies the computer/server on which the agent is installed. Thinfinity automatically generates a random ID. It can be changed to any alphanumeric value.

Network ID: The Network ID identifies this installation. All Thinfinity Workspace servers that want to share their resources through one or more gateways must match their Network ID.

Gateway List [HTTP(S)://ip:port]: This is the list of gateway(s) URLs that the Agent will use to create the connection. You should add at least one gateway URL, or you can add more than one for a redundant environment.

Once you have filled out the Gateway list and matched the Network ID to the appropriate Workspace server(s), you should create an access profile for the RDP connection using the same Remote ID that you used in the Agent. 

  • Locate the Thinfinity Workspace Configuration Manager in the Start menu, and open it.


Conclusion

In summary, this document serves as a simple guide on installing and configuring Thinfinity Workspace in Agent mode, offering users a secure solution for establishing Remote Desktop Protocol (RDP) connections without opening inbound ports. By using the Workspace Agent, users can securely access remote desktops while minimizing potential security risks associated with open ports. The agent acts as a secure intermediary, providing robust communication for RDP sessions without compromising overall network security.
If you have any further inquiries or need additional support, please do not hesitate to reach out to us. Our team is always available to help address any questions or concerns you may have.

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