Introduction

Configuration Only on the Remote Host

RDS role Setup on Windows

How to Install Remote Desktop Services role

1. On the search bar, type “server manager”. Open the Server Manager
   
2. Once opened, click Add roles and features
   

1. On the Before You Begin page, click Next.
   
2. Now, on the Installation Type page, make sure Role-based or feature-based installation is selected.  Then click Next
   

                               

1. Next, on the Server Selection page, select the server on which you want to install the role, and then click Next.

          

1. On the Server Roles page, select Remote Desktop Services and click Next.
   

      

1. Now, on the Features page, just click Next.       
   

 

1. Click Next again in the Remote Desktop Services page.
   

1. On Role Services, select:
1. Remote Desktop Session Host,
   
2. Remote Desktop Virtualization Host, then click Next.
   

 

1. After that, the Add Roles and Features Wizard will display. Just click on Add Features.
   

 

1. Now, click Install to add Remote Desktop Services role.
   

When the installation is finished, click Close, and then close the Server Manager window.

IF the remote host is running Windows 10/11 you should enable Remote Desktop.

How to Enable Remote Desktop

1. Click Start and open Settings.

1. Then scroll down to Remote Desktop and open it.
   

 

1. On the Remote Desktop area, set the switch to On. When done, close the window.
   

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Camera and Microphone Access Setup on Windows

How to Allow Camera Access on Windows 

1. On the Search Bar type “Camera Privacy” and select Camera Privacy Settings.

1. Then, on the Camera privacy settings page, Camera Access should be set to On. If it is Off, click Change and switch it to On.
   

 

1. Below, do the same with the options Allow apps to access your camera and Allow desktop apps to access your camera. When finished, close the settings window
   

Important: Remember to make these changes on both computers (end user & remote host).

How to Allow Microphone Access on Windows 

1. On the Search Bar type “Microphone Privacy” and select Microphone Privacy Settings.
   

1. Below, do the same with the options Allow apps to access your microphone and Allow desktop apps to access your microphone. When finished, close the settings window.
   

Important: Remember to make these changes on both computers (end user & remote host).

Browser Configuration

1. Open Chrome, click the three dots on the right side of the URL bar and then click Settings.

 

1. Once in Settings, select Privacy and security, and on the right pane select SIte settings.
   

1. Now, select Camera.
   

1. Here, select the webcam you will use and click on Sites can ask to use your camera option.
   

1. Now, click again Privacy and security on the left pane. Then on the right pane, select Site settings.
   

1. Here, click on Microphone
   

1. Here, click on Sites can ask to use your microphone option. Then close the settings tab.

Important: Remember to make these changes on both computers (end user & remote host).

Configuration on Thinfinity Workspace Portal

Thinfinity Workspace Configuration

1. Open the browser, navigate to Thinfinity Workspace Portal and Sign In to your account.
2. Remember that the binding used to connect to the Thinfinity Workspace Server must be Secure (HTTPS) for this setup to function properly.

1. Once signed in, select the Access Profile you want to configure by clicking the three dots on the top right of the icon, then click Edit.
2. Remember that the protocol for the access profile must be RDP for this setup to function properly.
   

 

1. Once on RDP Settings, scroll down and open the Resources tab. Then, set to On the Enable Remote Sound switch and click Save.
   
2. You must refresh the Portal for the changes to apply.
   

 

Conclusion