Remote Desktop session recording with Thinfinity® Workspace

Remote Desktop session recording with Thinfinity® Workspace

Introduction

Imagine effortlessly reviewing remote sessions or guiding users through an application—Thinfinity Workspace turns this into a reality with session recording and playback features.

Activate this capability in the Advanced tab within your chosen access profile.

Saving remote Workspace sessions

  1. In the first step, open Thinfinity Workspace Configuration Manager,  and go to the Access Profile tab. Choose the RDP profile you want to record, if you don't have an RDP connection established, use the next tutorial to create a new one.

  2. Once you select the RDP connection, click Edit, go to the Advanced tab, and check the Record remote desktop session option. Then apply changes.




After checking this option, every time you connect to this profile, it will be recorded in the server, transparently to the remote user. These recorded sessions will then be available on the Recordings tab in the Addons section inside the Thinfinity Workspace interface.

Accessing recorded sessions

Access to the session you recorded can be granted to users and/or user groups. In the Permissions tab, you can enable users to play saved sessions by cheking the Can play saved sessions option. Users can play all sessions if you select the Any option or only those recorded by themselves if you choose the Own option.




Playing recorded sessions

In the Recording tab, shows all the available recordings according to your permissions. These session recordings can be filtered, deleted, and played from the browser.

Press Play on the left side of each row to visualize a previously saved session. 




The image below shows the playback of a recording of a remote desktop session. Use the play/pause button to pause the visualization or resume it.ch






    • Related Articles

    • How to install and use the Thinfinity Remote Printer Agent

      With the new versions of Thinfinity® Remote Desktop (v5.0) and Thinfinity® VirtualUI (v3.0), you can take advantage of our new Printer Agent. This will allow you to send your print jobs directly to your local(s) printer(s). Bear in mind this feature ...

    • What's New on Thinfinity Remote Workspace 7

      Introduction Welcome to our comprehensive guide to the Thinfinity® Workspace 7. This article will introduce you to the product's groundbreaking features, new connection protocols, and enhanced user experience. Thinfinity® Workspace 7 is the epitome ...

    • How to create an RDP connection using Agent mode in Thinfinity Workspace

      Introduction This document will guide you through the process of configuring an RDP connection using Agent mode. The Workspace Agent provides a convenient solution for establishing Remote Desktop Protocol (RDP) connections without opening inbound ...

    • Enable RDP Connections in Windows Server

      Introduction Utilizing Thinfinity®Workspace provides a remarkable level of efficiency in orchestrating remote desktop connections. However, users may occasionally encounter impediments, such as the "access denied" error during the establishment of an ...

    • How to Redirect Video and Audio over RDP connections with Thinfinity Workspace

      Product: Thinfinity Workspace Versions: 7.0.1.102 and later This document will walk you through the steps of using Thinfinity Workspace to redirect video and audio over Remote Desktop Protocol (RDP) connections. Enabling video and audio transmission ...