How to Authenticate with a Remote AD Userbase

Streamline User Management with Thinfinity Remote Active Directory Manager: A Comprehensive Guide

Welcome to another insightful blog post that aims to simplify user management in your organization through the power of Thinfinity Remote Active Directory Manager. As you're aware, efficient user management is crucial for maintaining productivity and ensuring the security of your IT infrastructure. That's where Thinfinity Remote Active Directory Manager comes in, providing seamless integration with your existing systems.


In this step-by-step guide, we will walk you through the process of enabling directory services using Thinfinity Remote Active Directory Manager. Starting with downloading and installing the software, we will then explore its features and demonstrate how to leverage the tool for effective user management. By the end of this post, you'll be well-equipped to harness the power of Thinfinity Remote Active Directory Manager, optimizing your organization's workflows and enhancing the overall security of your IT ecosystem. Let's get started on this journey towards a more streamlined user management experience!


1. Open the Remote AD Services and you should see something similar to this:



In the screen above, you need to configure the “Network ID” to the one that the Thinfintiy Gateway and Broker use. 


2. After doing so, click ‘Add’ and enter the URL to your Thinfintiy Gateway. 


3. Now we need to go to the ‘API User’ tab, and add a user that has permission to query your Active Directory or to query the local users on this server:




4. Once you have configured this, Apply the changes, and verify in the ‘Show Log’ button that the Remote AD Services were able to register to your Gateway.

This should say something like





6. Now that Thinfinity Remote Active Directory Services is configured, we must enable this option in Thinfintiy Remote Workspace.


Open Thinfinity Workspace Configuration Manager, and go to the Authentication's Tab. Enable Directory Services extension. (Don't forget to click on Apply)



7. Go to the Directory Services' Tab to add the new Domain



8. Here click ‘Add’ and select the option accordingly to the users you wish to be able to query.








9. You will need to fill the “API Authentication” field with a user that has permission to query the AD:



10. Finally, after applying the changes, you should be able to search for users/groups in the web manager, instead of having to add named users. You will find a new option called 'Find users or groups'







If you have any further inquiries or need additional support, please do not hesitate to reach out to us. Our team is always available to help address any questions or concerns you may have.



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